{"id":523,"date":"2016-05-25T14:26:45","date_gmt":"2016-05-25T12:26:45","guid":{"rendered":"http:\/\/epse.umh.es\/?p=523"},"modified":"2016-05-25T14:26:45","modified_gmt":"2016-05-25T12:26:45","slug":"conferencia-de-cristian-rusu-evaluando-experiencias-usabilidad-user-experience-customer-experience","status":"publish","type":"post","link":"https:\/\/epse.umh.es\/ca\/2016\/05\/25\/conferencia-de-cristian-rusu-evaluando-experiencias-usabilidad-user-experience-customer-experience\/","title":{"rendered":"Confer\u00e8ncia de Cristian Rusu: “Avaluant eXperi\u00e8ncies: Usabilitat, User eXperience, Customer eXperience”"},"content":{"rendered":"

T\u00edtol: Avaluant eXperi\u00e8ncies: Usabilitat, User eXperience, Customer eXperience<\/p>\n

<\/span>Ponent: Cristian Rusu<\/p>\n

<\/span>Data: 2016.05.26 12:30 h<\/p>\n

<\/span>Lloc: Sala de Seminaris, Edifici Torretamarit<\/p>\n

<\/span>Resum:
\n<\/span>La “usabilitat” \u00e9s una de les claus de la Interacci\u00f3 Persona-Ordinador. <\/span>Encara que la seva definici\u00f3 s’ha discutit durant d\u00e8cades, aquest concepte encara s’est\u00e0 consensuant. <\/span>La “usabilitat”, en general, es refereix a sistemes programari per\u00f2 tamb\u00e9 es pot aplicar a productes i a serveis. <\/span>La “experi\u00e8ncia d’usuari” va m\u00e9s enll\u00e0 de les tres dimensions de la usabilitat generalment acceptades: efectivitat, efici\u00e8ncia i satisfacci\u00f3. <\/span>La “experi\u00e8ncia d’usuari” tampoc es limita al programari, aplicant com en l’anterior concepte, a productes i a serveis. <\/span>Quant a la “experi\u00e8ncia de client”, est\u00e0 emergint un concepte m\u00e9s ampli, centrant-se en l’\u00e8mfasi creixent del disseny del servei. <\/span>En aquest seminari s’analitzaran els conceptes de “usabilitat”, “experi\u00e8ncia d’usuari” i “experi\u00e8ncia de client” aix\u00ed com alguns m\u00e8todes d’avaluaci\u00f3.<\/p>\n

<\/span>Breu Bio:
\n<\/span>Cristian Rusu \u00e9s catedr\u00e0tic de la Ponti fi cia Universitat Cat\u00f2lica de Valpara\u00edso (PUCV), de Xile. <\/span>\u00c9s doctor en Inform\u00e0tica Aplicada per la Technical University of Cluj-Napoca de Romania. <\/span>Ha treballat en diverses companyies de programari i instituts d’investigaci\u00f3 a Romania i Xile. <\/span>\u00c9s membre del comit\u00e8 editorial de diverses revistes i del comit\u00e8 de programa de diversos congressos internacionals rellevants en l’\u00e0rea d’Usabilitat. <\/span>Les seves l\u00ednies d’investigaci\u00f3 s\u00f3n la Interacci\u00f3 Persona-Ordinador, Usabilitat, Experi\u00e8ncia d’Usuari i Experi\u00e8ncia de Client. <\/span>Ha estat president del Cap\u00edtol Xil\u00e8 de l’ACM-SIGCHI i actualment \u00e9s director del grup de recerca “UseCV” de la PUCV.<\/span><\/p>","protected":false},"excerpt":{"rendered":"

T\u00edtol: Avaluant eXperi\u00e8ncies: Usabilitat, User eXperience, Customer eXperience
\nPonent: Cristian Rusu
\nData: 2016.05.26 12:30 h
\nLloc: Sala de Seminaris, Edifici Torretamarit
\nResum:
\nLa “usabilitat” \u00e9s una de les claus de la Interacci\u00f3 Persona-Ordinador. Encara que la seva definici\u00f3 s’ha discutit durant d\u00e8cades, aquest concepte encara s’est\u00e0 consensuant. La “usabilitat”, en general, es refereix a sistemes programari per\u00f2 tamb\u00e9 es pot […]<\/p>\n","protected":false},"author":1059,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_links_to":"","_links_to_target":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/epse.umh.es\/ca\/wp-json\/wp\/v2\/posts\/523"}],"collection":[{"href":"https:\/\/epse.umh.es\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/epse.umh.es\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/epse.umh.es\/ca\/wp-json\/wp\/v2\/users\/1059"}],"replies":[{"embeddable":true,"href":"https:\/\/epse.umh.es\/ca\/wp-json\/wp\/v2\/comments?post=523"}],"version-history":[{"count":0,"href":"https:\/\/epse.umh.es\/ca\/wp-json\/wp\/v2\/posts\/523\/revisions"}],"wp:attachment":[{"href":"https:\/\/epse.umh.es\/ca\/wp-json\/wp\/v2\/media?parent=523"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/epse.umh.es\/ca\/wp-json\/wp\/v2\/categories?post=523"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/epse.umh.es\/ca\/wp-json\/wp\/v2\/tags?post=523"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}